Privacy Policy
Your information stays protected.
Last updated: September 9, 2026. This policy explains how Total Patio collects, uses, and protects information when you visit totalpatios.com, request an estimate, call, email, or opt in to text communications.
1. Information we collect
We may collect information you provide directly, including your name, phone number, email address, project city, project details, and messages you send to us.
We may also collect basic website usage information such as browser type, device information, pages visited, referring pages, approximate location from IP address, and cookie or similar technology data if those tools are active on the website.
2. How we use your information
We use your information to respond to estimate requests, answer questions, schedule appointments, provide customer support, communicate about projects, improve our website and services, maintain business records, and comply with legal obligations.
3. Sharing of personal information
We do not sell or rent your personal information.
We may share information with service providers that help us operate the website, manage communications, deliver text messages, host data, support customer service, or run business systems. We may also disclose information when required by law, to protect our rights, or as part of a business transfer.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
4. SMS consent and text communications
By providing your phone number and agreeing to receive text messages from Total Patio, you consent to receive SMS messages related to your estimate request, appointments, project updates, and customer service.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent to receive text messages is not a condition of purchase.
For more detail, please review our Terms of Service.
5. Cookies and tracking technologies
Our website may use cookies or similar technologies to operate the site, understand traffic, improve performance, and support advertising or analytics if those tools are added. You can control cookies through your browser settings.
6. Data security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No online transmission or storage system is completely secure, so we cannot guarantee absolute security.
7. Your choices and rights
You may request access, correction, deletion, or updates to personal information you have provided to us. You may also opt out of SMS communications at any time by replying STOP. To make a request, email info@totalpatios.com.
8. Third-party links
Our website may link to third-party websites, including review platforms, maps, financing resources, or social media pages. We are not responsible for the privacy practices of those third-party websites.
9. Updates to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
10. Contact us
Total Patio
Website: totalpatios.com
Phone: 1-855-868-2572
Email: info@totalpatios.com
